Privacy Policy

The Estates Home Sales & Rentals, LLC
Last updated: October 2026

This policy describes how The Estates Home Sales & Rentals, LLC collects and uses information through our website, direct communications, and lead forms on Facebook and Instagram.

When you submit a form, send a chat message, or book an appointment, we receive the information you choose to provide, such as your name, telephone number, email address, and message or booking details. For Facebook and Instagram lead forms, we receive the information you submit through Meta.

Our website uses cookies and similar technologies to support website functions and measure use. Depending on our settings and the tools you use, we and our providers may collect IP addresses, browser and device information, approximate location, pages viewed, and interactions with the website. You can manage cookies through your browser settings; blocking cookies may affect some website features.

Information We Collect

We use your information to respond to your request, provide the property or service information you asked for, and arrange appointments. We send recurring market updates, listing announcements, and other promotional communications only when you have opted in to them. We do not sell your personal information.

How We Use It

We use your contact information to respond to the request you submit. Submitting an inquiry does not, by itself, enroll you in recurring marketing texts. We ask for a separate opt-in before sending marketing text messages or making marketing calls that require consent. Consent is not a condition of purchasing any property, goods, or services. Message and data rates may apply.

Calls and Text Messages

Opting Out

You can opt out of marketing emails using the unsubscribe link in any email. To stop text messages, reply STOP. You can also ask us to stop marketing calls, texts, or emails by contacting Diana.Joseph@TheEstatesFlorida.com or 407-739-4504, and we honor clear opt-out requests made through other reasonable methods. Opting out of marketing does not prevent you from contacting us or receiving a response you separately request.

Service Providers

We use service providers to host our website, manage inquiries and leads, schedule appointments, provide live chat, send communications, and understand website use. These include Squarespace, Tidio, Calendly, and ActiveCampaign. Depending on the service, a provider may process contact details, messages, booking information, communication preferences, and technical or usage information. We share information with these providers only as needed for the services we use, and their processing is also subject to their own terms and privacy notices.

Keeping and Correcting Your Information

We keep information as reasonably needed to respond to inquiries, provide services, maintain business records, document consent, honor communication preferences, and meet legal obligations. You may ask us to correct or delete your information by contacting us. We'll review the request and explain any information we need to keep for legal, recordkeeping, or opt-out purposes.

Security

We use reasonable administrative and technical safeguards designed to protect the information we maintain. Access is limited to people and service providers who need it for the purposes described in this policy.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact Us

For questions about this policy or how we use your information, contact The Estates Home Sales & Rentals, LLC at Diana.Joseph@TheEstatesFlorida.com, 407-739-4504, or 7512 Dr. Phillips Blvd #50-611, Orlando, FL 32819.